SHIPPING

Where do you ship to?

We ship to all member states of the European Union* and to Switzerland.

If you would like your order delivered to another country, please contact us and we will check whether shipping can be arranged.

*Please note that we do not ship to territories of EU member states that
(1) are not part of the customs territory of the European Union, or
(2) are part of the customs territory of the European Union but qualify as third countries for VAT purposes.

If you are unsure whether this applies to you, please contact us at contact@lamoryoga.com and we will be happy to assist you.

What are the standard shipping costs?

Shipping to Germany

Free shipping on orders over €150.
For orders below this amount, shipping costs €4.90.

Shipping to USA

Free shipping on orders over USD 100.
For orders below this amount, shipping costs USD10.

Shipping to Austria

Free shipping on orders over €200.
For orders below this amount, shipping costs €9.90.

Shipping to other EU countries

Free shipping on orders over €250.
For orders below this amount, shipping costs €15.90.

Shipping to Switzerland

Free shipping* on orders over €300.
For orders below this amount, shipping costs €19.90.*

Customers in Switzerland may place their order via MeinEinkauf.ch. For a small service fee, MeinEinkauf.ch handles all import formalities and payments. In this case, the shipping costs for delivery within Germany apply to your order.

*For shipments to Switzerland, additional customs duties, taxes, or handling fees charged by local authorities or the shipping carrier may apply. These charges may need to be paid before delivery can be completed. Please ensure you are prepared for this to avoid delivery delays.

How long will it take to receive my order?

We aim to dispatch your order within two business days after it has been placed.

Delivery usually takes:

2–3 business days within Germany
3–4 business days within other EU countries
4–6 business days to Switzerland

Delivery times are calculated from the date the parcel is shipped. Saturdays are not considered business days.

Once your order has been shipped, you will receive a shipping confirmation including a tracking number, allowing you to monitor the delivery status at any time.

Please note that delivery times may be extended during periods of high shipping volume (e.g., during the holiday season).

Shipments to Switzerland may take longer due to customs clearance. We prepare all customs documentation carefully to ensure smooth processing and minimize delays.

Please ensure that your delivery address is entered correctly. Typos and incomplete addresses are the most common reasons for delivery issues and delays.

RETURNS & EXCHANGES – HOW IT WORKS

We want to make your return as simple as possible.

Please use our digital Return & Exchange Portal for all returns and exchanges:

👉 Return & Exchange Portal
https://lamoryoga.com/a/service?

Through the portal, you can:

Access your order in just a few clicks
Select items for return or exchange
Provide a return reason
Generate a return shipping label (where available)

Please do not send back any items without registering your return through the portal first.

A. Right of Withdrawal

Introduction

Consumers are entitled to a statutory right of withdrawal as described below.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed professional activities.

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you, or a third party named by you (who is not the carrier), take possession of the last goods.

To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear declaration.

For a simple and efficient process, we recommend using our Return & Exchange Portal:
https://lamoryoga.com/a/service?

Alternatively, you may send your withdrawal by email or post to:

MONTANA TECHNOLOGIES GmbH
Widenmayerstraße 38
80538 Munich
Germany
E-mail: contact@lamoryoga.com

To meet the withdrawal deadline, it is sufficient that you send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal

If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (excluding additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we receive notice of your withdrawal.

We may withhold reimbursement until we have received the returned goods or you have provided proof that you have sent back the goods, whichever is earlier.

You must return the goods without undue delay and in any event no later than fourteen days from the day on which you inform us of the withdrawal.

You will bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Important Information Regarding Returns

Returns must be registered through our Return & Exchange Portal before being sent to the following address:

MONTANA TECHNOLOGIES GmbH
Widenmayerstraße 38
80538 Munich
Germany

Unannounced returns may result in processing delays.

Exclusion or Early Expiry of the Right of Withdrawal

The right of withdrawal does not apply to consumers who, at the time of concluding the contract, are not residents of a member state of the European Union and whose sole residence and delivery address at the time of concluding the contract are outside the European Union.

B. Model Withdrawal Form

If you wish to withdraw from the contract, please complete and return this form.

To:

MONTANA TECHNOLOGIES GmbH
Widenmayerstraße 38
80538 Munich
Germany

E-mail: contact@lamoryoga.com

I/We () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods (*):

Ordered on () ____________ / received on () __________________

Order number ____________

Name of consumer(s)

Address of consumer(s)

Signature of consumer(s) (only if this form is submitted on paper)

Date

(*) Delete as appropriate

Shipping & Returns